Simple tips for mobile e-mail marketing

-Delivering e-mail marketing to mobile devices-
Engineering PR | technical PR| technology PR
Considering the use of tablets and smartphones accounted for 25 per cent of total web use in 2014, optimising e-mail marketing for mobile is an incredibly powerful tool for business. In fact, 41 per cent of commercial e-mails are now viewed through mobile devices. Here are five tips to follow to ensure your e-mail marketing is fit for the mobile market. 

By Laura England

1. Convince them to click
The first thing you see when scanning your inbox is the ‘From Name’. I bet that most of the time, if you don’t recognise the sender, you’re unlikely to open the message. Many marketers are so wrapped up in the content of the e-mail, they forget that the simple ‘From Name’ forms the entire foundation of trust for the recipient and can often be the difference between an open or ignore.

2. Tone down the cheese
The subject line is equally as important and while this line needs to be creative and compelling, it’s essential to avoid sales terminology such as ‘free’, ‘promotion’ or ‘discount’, because such words can trigger spam filters. Capital letters, exclamation marks or over-promotional phrases are also a no-go and are likely to send your e-mail straight to the trash can.

As an alternative, opt for a no-nonsense subject line. Simple lines fare much better than cheesy click-bait and are much less likely to damage your company brand.

3. Don’t beat around the bush
Mobile users are often multitasking and on the move, in meetings, commuting or picking up the kids from school. For these busy professionals it’s important to keep your message short and sweet.
When it comes to e-mail marketing, mystery and obscurity does not work. The average mobile e-mail recipient will delete an e-mail in as little as two seconds. Ensure that within those vital few seconds these three questions are answered:

- Who are you?
- What are you offering?
- What is the call-to-action (CTA)?

4. Getting touchy
Without doubt, one of the top benefits of e-mail marketing is its measurability. Subscribers should not be forced to enlarge the screen or move things around in order click on links. Simple formatting and finger-friendly buttons can be used to avoid these frustrating tap errors.
Complicated and cluttered design work is not essential for e-mail marketing; what’s more important is to encourage click-throughs and ultimately, to convert sales.

5. Time to test 
Despite the huge usage of mobile devices, just 11 per cent of e-mail templates are optimised for mobile viewing. Considering that 69 per cent of mobile users will delete e-mails that aren’t optimised, it’s likely that a large amount of mail-outs are going to waste.
To avoid squandering your hard work, compatibility testing across a number of mobile devices is vital. As an example, iPhone and Android devices will render e-mails differently, so it’s important to triple check that images load quickly, links work and the formatting is correct across all devices before the e-mail is finalised.

And once you’ve finished testing, test again.

Without a doubt, e-mail marketing is here to stay. Don’t alienate your audience - optimise for use on mobile devices. If you’re not sure how to go about it, give Stone Junction a call on +44 (0) 1785 225416.

Adam Steele

Stone Junction is a cool technical PR agency based in Stafford. We work for all sorts of businesses, with a particular focus on technology, technical and engineering companies. We like being sent cake and biscuits by clients, journalists and prospects.

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